We accept credit/debit cards (Visa, Mastercard), PayPal, Apple Pay and Google Pay. All payments are protected with SSL encryption. / We accept credit/debit cards (Visa, Mastercard), PayPal, Apple Pay and Google Pay. All payments are protected with SSL encryption.

Yes, you can modify or cancel your order within 12 hours of purchase by writing to truffleandtail@gmail.com. After shipping, cancellation is no longer possible, but you can always use our return policy. / Yes, you can modify or cancel your order within 12 hours of purchase by writing to truffleandtail@gmail.com. After shipping, cancellation is no longer possible, but you can always use our return policy.

We ship from Europe: delivery times in Italy are 5–10 business days. You will receive a tracking email as soon as the order is shipped. / We ship from Europe: delivery times in Italy are 5–10 business days. You will receive a tracking email as soon as the order is shipped.

Yes! Shipping is free on all orders over €40. Below this threshold, the cost is €3.99. / Yes! Shipping is free on all orders over €40. Below this threshold, the cost is €3.99.

Absolutely. All products are made with non-toxic materials, BPA-free, tested and safe for frequent animal use. / Absolutely. All products are made with non-toxic materials, BPA-free, tested and safe for frequent animal use.

You have 30 days from receipt to return the product. Write to truffleandtail@gmail.com and we will send you instructions. Refund in 5–10 days. Note: return shipping may be charged depending on the product — see our Returns page for full details. / You have 30 days from receipt to return the product. Write to truffleandtail@gmail.com and we will send you instructions. Refund in 5–10 days. Note: return shipping may be charged depending on the product — see our Returns page for full details.